Our Guarantees

We guarantee that our experienced staff can provide you with IT solutions for your business.


If there is a problem and our service team does not fix it during our guaranteed response time, we'll fix it at our cost! The time spent on fixing the problem will be credited to your monthly subscription, guaranteeing that you won't pay for a service that you didn't get!


When we give you a quote on our projects, it stays fixed and there are no hidden fees. This allows you to complete your project on budget.


Quite often, when there is an IT problem, you may have to pay to have someone come in to repair it more than once. With Mentis Group, we will come in and repair your problem and if it isn't fixed, we will return until the problem is completely fixed - without additional fees!


When we specify, procure or install software or hardware for your company, we guarantee that it will do the job we indicated. That means that if there is a problem due to our oversight, error or fault, we will fix the problem at no additional fee to your company. Whatever it takes, we will make sure that your hardware and software meet your needs!


When you work with Mentis Group, you no longer have to worry about IT problems! We take over the risks and handle all your IT needs, leaving you free to focus on your business, not your hardware and software. One call and your worries will be gone!