Firewall

Mentis Group understands that the safety and reliability of your network is crucial to your business. We offer service 24 hours, seven days a week, proactively managing your technology network. We give you the peace of mind that the key components of your network infrastructure are operating reliably. Mentis Group will analyze your technology, then identify and suggest certain program thresholds for such programs as your internet connection, firewall, mail, web and file servers. Then, a Mentis Group consultant will set up and configure the thresholds for each device into the intuitive dashboard. This provides the status of all the network elements monitored at a glance. If a monitored element or device reaches a threshold, the system is triggered and a notification is sent. Mentis Group consultant then verifies the alarm and remotely diagnoses and resolves the issue. Therefore all your key components such as your firewall, internet connection, and file servers are continuously monitored, providing you a secure and reliable network.

VPN

For some companies, Mentis Group may suggest certain network implementations such as a VPN, intrusion detection system, secure wireless, firewalls, or intrusion prevention system. A VPN, or virtual private network, is a communication system that works through another network and is dedicated to a specific purpose. A VPN can rapidly link offices, making communication between different users easier.

Helpdesk

When a problem arises, it often results in downtime that affects the profitability of the entire organization. The more rapidly the problem can be addressed, the better for your company. Mentis Group provides a helpdesk that is available 24 hours a day, seven days a week. One number is all your employees need to remember. Whatever the problem, the helpdesk will efficiently evaluate the situation and take the necessary steps to resolve the issue. If the issue can not be resolved remotely, they will send in an on-site technician to respond to the situation.