Remote Server Support

Mentis Group improves clients' network and server reliability by maximizing uptime. Our seasoned consultants continuously analyze the performance of your server and provide reports on trends that help to ensure IT infrastructure reliability and optimization. Mentis Group delivers a proactive IT management solution that provides our clients the freedom to achieve greater productivity. Our remote server support can maximize server uptime by having secure and immediate access to the server when there is a potential problem. This service enables a Mentis Group consultant to securely log into the server, diagnose the problem and resolve it remotely. With 24 hour, seven days a week access, clients receive rapid responses without undue disruption to their business. This remote server support service can be achieved through a variety of technologies including Mentis Software, pcAnywhere, or Windows Terminal Services.