What is “good” service
Tuesday, March 2nd, 2010Let us help you define your current support services and be sure what you are gettting is “good” or better. Not all support firms are the same! We expand the definition of good to also include risk, functionality, performance, accessibility and cost. Predictable fees! Predictable results.
Just met with a company that is being overcharged and under-serviced. Being held “hostage” by their IT provider. I left there shocked at the lack of deliverable service they are providing this company. Don’t let your’s be one of these. Let Mentis Group meet with you and assess your current situation.