Managed IT services for versatile and dependable business support
As an SMB owner or general manager, you likely have three strategic goals in mind: reducing operation costs, selling more products and services, and providing better customer service. These are the keys to business growth.
Managed IT services can help you achieve your goals. It is cost-effective in two ways: It lowers the tangible cost of hiring internal teams, and it reduces intangible costs by freeing your resources and time so you can focus on your core business tasks.
Meanwhile, with deep expertise and timely service, managed IT services also support your business growth and development. With our managed IT support, you can either supplement your in-house IT team or replace it altogether, whichever fits your business needs better.
A sharper business focus
Instead of going through the tedious and time-consuming process of recruiting, interviewing, hiring, training, managing and compensating internal IT staff, you can rely on a managed IT services provider to accomplish more for less money.
For instance, a managed IT services can include an IT help desk that will take care of many of the technical problems your business may run into daily, like forgotten passwords, security patching and software updates, file recovery and database access issues, printer setup, VPL server capacity and more. Our IT help desk can assist both on-site and remote employees.
When you leave tasks like these to our managed IT team, you can focus your time and resources on your top business priorities. Your company can begin to operate like a fighter pilot: to focus on winning the war in the sky, pilots delegate plane maintenance, repairs and upgrades to the ground staff.
Our managed IT support services are also available 24/7/365 and just a phone call or email away, so your technical issues can be addressed as soon as they arise.
Deep expertise to back you up
While technology is a blessing for your business nowadays, it’s getting ever more comprehensive and complex. As a result, you need experts who can deliver professional IT support. Hiring internal IT staff may give you a handful of professionals at your disposal, but your support will be limited to their areas of specialization.
With managed IT support from Mentis Group, you’ll get in-depth professional resources with various backgrounds and specializations. For LAN, WAN, desktop, servers, cloud, VoIP, data, internet, Wi-Fi, security, data storage and more — our experts are ready to help you solve any IT problem.
Your organization may need services like data breach protection, unified messaging and VoIP solutions; business continuity and disaster recovery solutions; network design and implementation; or cloud solutions like SaaS and pay-as-you-go arrangements.
On-time maintenance, upgrades and monitoring
Our managed IT services can help prevent problems in any tech area before they happen. We can help ensure all your hardware and software are up to date. We can monitor security and performance issues and take care of them before extensive repairs become necessary.