Patch Management for PCs, Workstations, and Servers – Covered Products

Included as part of Mentis Group’s Fully Managed and Co-Managed IT services is automated patch management of Microsoft and other third-party applications, which have not reached End of Life (EOL) and are within the supported lifecycle of the application vendor.


Mentis Group does NOT include or perform routine firmware and/or driver updates to PCs, workstations, or server hardware.  Mentis Group will perform firmware and/or driver updates on a case-by-case basis, where it has been identified by a Mentis technician by performing an update to firmware and/or driver a specific problem may be resolved or performance improved.


Update 03/28/2023


Microsoft Products Covered

  • Windows 10 and 11 desktop operating systems
  • Windows Server version(s) 2012 R2, 2016, 2019, 2022
  • Microsoft 365 and Office 365 desktop-installed products, with an active Microsoft subscription
  • SQL Server version(s) 2014 SP3 CU4, 2016 SP3, 2017 CU31, 2019 CU19, and 2022 CU2


Third-Party (Non-Microsoft) Applications Covered

Note: No additional applications can be added by users to the list of applications supported by the Third Party Update Policy.

The following applications are currently patched by the Third Party Update Policy:

  • Adobe Flash®, Adobe Reader® XI and DC, Adobe Shockwave®, Adobe AIR®
  • Amazon Corretto
  • Apple® iTunes®
  • Google® Chrome™
  • Microsoft® Skype™ Business
  • Mozilla® Firefox®, Mozilla Thunderbird®
  • Notepad++
  • VLC Media Player
  • Zoom
  • 7-Zip