Report An Issue

Please submit a support request by calling 214-691-7800 (option 2) or emailing  In your email, please include:


  • Full Name, Company and Company Email Address (if sending from a personal email address)
  • What is your issue?
  • When did the issue start?
  • Any recent known changes to your machine?
  • Are you the only one experiencing the issue? If not, who else?
  • Best contact phone number?