We manage all of your IT needs for one fixed-price monthly fee, providing 100% of the strategic IT support and administrative services.
We work in cooperation with your internal IT department to increase coverage and efficiency by providing our proven process, tools, and deep pool of strategic CIO and technical resources. This improves the effectiveness of your technical team, making them the hero.
Sometimes a need arises for technology subject matter experts and project implementation assistance , especially when undertaking large projects like office relocation or cloud implementations. We unleash our capabilities to efficiently come alongside your business and deliver solutions that will scale with your future needs.
We believe technology should accelerate and enable growth, not hold it back. Within days of your first onboarding meeting, a member of our fractional CIO team collaboratively conducts a thorough review of your business objectives. The result is an IT and technology roadmap perfectly aligned with yours business plan. Our CIO stays engaged with our clients as we work together to make sure we stay in lockstep with the client’s operational plans.
IT infrastructure that isn’t aligned to best in class industry standards results in poor business outcomes, unpredictable results, operational downtime, poor security, risk, and frustration. As part of the client onboarding effort, our alignment team evaluates the current state of the client’s IT environment and compares the results against our best in class standards in every facet of the managed environment. This continues throughout our partnership, as we constantly review, analyse and iterate to make sure systems are operating within the latest industry guidelines.
Centralized Services, including security tools and services, monitoring and automation services, patch management, and backup and continuity, all work together to keep the environment running smoothly and securely.
While our fundamental mission is to minimize issues and noise, we know that sometimes your users will simply need a little extra help. Our service desk team is staffed 7:30AM-6PM CT weekdays, and is on-call 24x7x365 for our clients. Every Mentis Group client benefits from the comprehensive processes designed from years of experience and client feedback to quickly meet your needs.
Whether a cloud, server, or network upgrade and implementation, major line of business application deployment, or new branch office implementation, our professional services are individually tailored to the client’s needs, and everything we do is delivered via a fixed-fee statement of work.
Maximizing productivity and team collaboration is essential to any organization, whether in the office or working from home. Mentis staffs a team of subject matter experts to design, implement, and manage the business appropriate cloud hosted Microsoft Office 365 suite, VoIP phone, or cloud server solution to match your business requirements.
Mentis Group will empower your employees. We’ll give your workforce the tools, applications and connectivity they need to access vital data in the field, on the road, at the plant, at the client’s office and anywhere your growing business takes them—day or night.